Are the fees are refundable in case of course is cancel/reschedule?
Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.
Cancellation & Refunds: Classroom Training
Insight Quality Services, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
• In case Insight Quality Services cancels an event, 100% refund will be paid to the delegate.
• If a cancellation is done by a delegate 7 days or more, prior to the event, 10% of total paid fee will be deducted and the
remaining amount will be refunded back to the delegate.
• If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.
Course Rescheduling Policy :
In case Insight Quality Services reschedules the training event, the options available to the delegate are:
• 100% refund will be made, if the rescheduled dates do not fit into the delegate’s schedule.
• The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience on any date
of scheduled training. (3 successive Schedules on)
• The delegate, if wishes to, can send his/her replacement. However, this should be intimated to Insight Quality Services at
least 3 days ahead of the event date.
Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
• If the request of rescheduling is received ahead of 72 hours for online training or 5 days for offline training, 10% of
registration fee will be charged.
• Please note that rescheduling will be subject to availability of seats for all types of training we offer.
• If the request of rescheduling is received within 72 hours or less for online and 4 days or less for offline, no refund will
be made to the delegate. However, you can opt for replacement policy.